Frequently Asked Questions
Do you ship internationally?
Yes we do.
We ship most frequently to the USA, UK and Australia and many European countries.
Will I be get a huge bill from customs on receiving my goods?
No, generally speaking, customs and duties charges are not normally incurred until you exceed a threshold, in the USA for example its $800. It does vary from country to country but your average purchase from our website wouldn't exceed that threshold for example.
Do check with your local customs office to be sure of your own countries import thresholds
Do you accept PayPal?
Yes we do, we accept PayPal payments from all countries.
How do you ship my jewellery?
We us An Post, the Irish national postal service.
All packages are registered and tracked and can be traced online, we will send you a link to follow your package when it has been shipped
As a general guide an average purchase from our store will cost about:
To the USA: €11.50 or $14.00USD
To Australia €11.50 or $17AUD
To Ireland - Free
To the UK - €8.75 or £7.75stg
To mainland Europe €11.50
Do you do commissioned/bespoke work?
Yes we do. A significant percentage of our work is done to commission. Our clients come to us with all manner of designs that they want to see made into a reality. A large proportion are wedding and engagement rings but not only rings many clients would like pendants, chokers, brooches, earrings, bracelets etc.
We make commissioned jewellery in silver, all colours and grades of gold, palladium and platinum.